planet 33 AG

All Systems Operational

Updated a few seconds ago

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Operational

History (Last 7 days)

Update Administration PortalPlanned Maintenance

Description

During this maintenance work we will be releasing a configuration change the adminstration portal. We do not expect any impact however during maintenance window we cannot guarantee some service disruption during the window.


Components

Administration


Locations

Munich, Nuremberg


Schedule

March 23, 2023 22:00 - March 23, 2023 23:30 CET
March 23, 2023 21:00 - March 23, 2023 22:30 UTC


March 23, 2023 22:03 CET
March 23, 2023 21:03 UTC
[Update] starting configuration change end execute restart

March 23, 2023 22:49 CET
March 23, 2023 21:49 UTC
[Update] successfully performed configuration change
Cloudya WebApp MaintenancePlanned Maintenance

Description

* Visual reactions are displayed in bubbles for gallery view and pinned participant * Consistent saving experience from all Device settings instances * Google Chrome notification now shows queue-information for incoming calls * Fixed the sporadic connectivity issues for Jabra headsets, at start & refresh * Fixed the sporadic connectivity issues for Epos Sennheiser headsets, at start & refresh * Fixed a big where unmute button appeared disabled


Components

Devices


Locations

Munich, Nuremberg, Frankfurt/Main


Schedule

March 23, 2023 22:00 - March 23, 2023 23:00 CET
March 23, 2023 21:00 - March 23, 2023 22:00 UTC


March 23, 2023 22:02 CET
March 23, 2023 21:02 UTC
[Update] Cloudya WebApp Maintenance

March 23, 2023 22:12 CET
March 23, 2023 21:12 UTC
[Update] Finished Cloudya WebApp Maintenance.
Device platform maintenancePlanned Maintenance

Description

We will be releasing new versions of our device platform components (Provisioning, Redirection Service, Device Services, Device API). During the maintenance the components will not be available intermittently. We do not expect any impact however during maintenance window we cannot guarantee some service disruption during the window.


Components

Devices


Locations

Munich, Nuremberg


Schedule

March 21, 2023 23:00 - March 22, 2023 00:30 CET
March 21, 2023 22:00 - March 21, 2023 23:30 UTC


March 21, 2023 22:45 CET
March 21, 2023 21:45 UTC
[Update] Scheduled maintenance is starting

March 21, 2023 23:46 CET
March 21, 2023 22:46 UTC
[Update] Maintenance completed. Some of the updates have to be postponed because of problems with the deployment-process, but all services are up and running.
Login to adminportal not possiblePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Administration


Locations

Munich, Nuremberg, Frankfurt/Main



March 21, 2023 07:22 CET
March 21, 2023 06:22 UTC
[Investigating] Some customers reporting issues with the login to the NFON serviceportal, we are investigating.

March 21, 2023 08:14 CET
March 21, 2023 07:14 UTC
[Monitoring] login to the portal is functional again, we're monitoring the situation. We apologize for any inconveniences.

March 21, 2023 15:54 CET
March 21, 2023 14:54 UTC
[Resolved] We found no further problems after a closely monitoring. Therefore we close this issue.