planet 33 AG

All Systems Operational

Updated a few seconds ago

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Operational

Scheduled Maintenance

Ncontactcenter (NCC) Service PatchesPlanned Maintenance

Schedule

January 22, 2022 22:00 - January 23, 2022 06:00 CET
January 22, 2022 21:00 - January 23, 2022 05:00 UTC

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg

Description

During the entire maintenance window a Release update will take place Therefore the service may partly be interrupted. If needed a Backup-Routing for the NCC Service numbers has to be activated for the timeframe by the customer. A client browser restart and new user log-in is required after the maintenance window. No immediate further customer interaction is required thereafter.

History (Last 7 days)

Ncontrol MaintenancePlanned Maintenance

Description

During this maintenance work we will be releasing a new version of Ncontrol.


Components

Secondary Telephony


Locations

Munich, Nuremberg


Schedule

January 18, 2022 22:00 - January 18, 2022 23:00 CET
January 18, 2022 21:00 - January 18, 2022 22:00 UTC


January 18, 2022 22:00 CET
January 18, 2022 21:00 UTC
[Update] Scheduled maintenance is starting.

January 18, 2022 23:01 CET
January 18, 2022 22:01 UTC
[Update] Scheduled maintenance is complete.
Neorecording 6.7.0-9.0 HotfixPlanned Maintenance

Description

There will be a hotfix deployment for neo suite version 6.7.0-9.0. The user interface and all client applications including POWERplay Web, POWERplay Pro, CLIENTcommand and DOWNLOADclient will not be accessible during this time frame. There will be a recording downtime of approx. 10 – 20 seconds between 23:00 and 23:00 (GMT+1) meaning that individual calls might not be recorded during this period.


Components

Third Party Integration / Value Add Services


Locations

Munich, Nuremberg


Schedule

January 15, 2022 21:00 - January 15, 2022 23:59 CET
January 15, 2022 20:00 - January 15, 2022 22:59 UTC


January 15, 2022 21:00 CET
January 15, 2022 20:00 UTC
[Update] Scheduled maintenance is starting.

January 15, 2022 23:59 CET
January 15, 2022 22:59 UTC
[Update] Scheduled maintenance is complete.
Update Administration PortalPlanned Maintenance

Description

During this maintenance work we will be releasing a new version 1.1.5.0.0 of the adminstration portal.


Components

Administration


Locations

Munich, Nuremberg


Schedule

January 13, 2022 22:00 - January 13, 2022 23:30 CET
January 13, 2022 21:00 - January 13, 2022 22:30 UTC


January 13, 2022 22:12 CET
January 13, 2022 21:12 UTC
[Update] starting deployment of version 1.15.0.0

January 13, 2022 22:40 CET
January 13, 2022 21:40 UTC
[Update] successfully deployed service portal 1.15.0.0
SOAP API MaintenancePlanned Maintenance

Description

During this maintenance work we will be releasing a new version 1.15.0.0 of the SOAP API.


Components

Administration


Locations

Munich, Nuremberg


Schedule

January 13, 2022 22:00 - January 13, 2022 23:30 CET
January 13, 2022 21:00 - January 13, 2022 22:30 UTC


January 13, 2022 22:06 CET
January 13, 2022 21:06 UTC
[Update] starting deployment of version 1.15.0.0

January 13, 2022 22:11 CET
January 13, 2022 21:11 UTC
[Update] successfully deployed SOAP version 1.15.0.0