planet 33 AG

All Systems Operational

Updated a few seconds ago

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Operational

Scheduled Maintenance

Schedule

October 26, 2019 20:00 - 22:00 CEST
October 26, 2019 18:00 - 20:00 UTC

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg

Description

Our partner Deutsche Telekom is conducting maintenance on the shared/hosted Skype for Business platform. Short service restrictions may occur during maintenance work. Other Skype for Business users are not affected.

History (Last 7 days)

Incident Status

Partial Service Disruption


Components

PSTN-Termination


Locations

Austria




October 14, 2019 10:41 CEST
October 14, 2019 08:41 UTC
[Investigating] Some customers are reporting problems with inbound calls in Austria and to austrian carriers. We are investigating the issue.

October 14, 2019 11:44 CEST
October 14, 2019 09:44 UTC
[Monitoring] The issue was resolved by the carrier. We continue to monitor.

October 14, 2019 11:53 CEST
October 14, 2019 09:53 UTC
[Monitoring] The problem was caused by a hardware defect on an Austria Carrier Network. It should be fixed by now, we will observe the situation for a while

October 18, 2019 08:45 CEST
October 18, 2019 06:45 UTC
[Resolved] The issue has been resolved
Update Administration PortalPlanned Maintenance

Description

During this maintenance work we will be releasing a new version 1.9.42.0 of the adminstration portal.


Components

Administration


Locations

Munich, Nuremberg


Schedule

October 17, 2019 22:00 - October 17, 2019 23:30 CEST
October 17, 2019 20:00 - October 17, 2019 21:30 UTC



October 17, 2019 22:12 CEST
October 17, 2019 20:12 UTC
[Update] starting deployment

October 17, 2019 23:01 CEST
October 17, 2019 21:01 UTC
[Update] successfully deployed
New cloudya releasePlanned Maintenance

Description

During this maintenance work we will be releasing a new version of Cloudya. Release Notes: https://www.nfon.com/de/service/release-notes/


Components

Secondary Telephony, Administration, User self care


Locations

Munich, Nuremberg


Schedule

October 17, 2019 22:00 - October 17, 2019 23:59 CEST
October 17, 2019 20:00 - October 17, 2019 21:59 UTC



October 17, 2019 22:00 CEST
October 17, 2019 20:00 UTC
[Update] Scheduled maintenance is starting.

October 17, 2019 22:58 CEST
October 17, 2019 20:58 UTC
[Update] The new version of cloudya has been released. For details see Release Notes: https://www.nfon.com/de/service/release-notes/
SOAP API MaintenancePlanned Maintenance

Description

During this maintenance work we will be releasing a new version 1.9.42.0 of the SOAP API.


Components

Administration


Locations

Munich, Nuremberg


Schedule

October 17, 2019 22:00 - October 17, 2019 23:30 CEST
October 17, 2019 20:00 - October 17, 2019 21:30 UTC



October 17, 2019 22:00 CEST
October 17, 2019 20:00 UTC
[Update] starting SOAP service deployment

October 17, 2019 22:10 CEST
October 17, 2019 20:10 UTC
[Update] successfully deployed
Update Administration PortalPlanned Maintenance

Description

During this maintenance work we will be releasing a new hotfix version of the adminstration portal.


Components

Administration


Locations

Munich, Nuremberg


Schedule

October 15, 2019 22:00 - October 15, 2019 23:30 CEST
October 15, 2019 20:00 - October 15, 2019 21:30 UTC



October 15, 2019 21:59 CEST
October 15, 2019 19:59 UTC
[Update] start hotfix deployment 1.9.41.1

October 15, 2019 22:42 CEST
October 15, 2019 20:42 UTC
[Update] hotfix deployment successful.