planet 33 AG

All Systems Operational

Updated 7 hours ago

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Operational

Scheduled Maintenance

Schedule

January 21, 2018 22:00 - January 22, 2018 03:00 CET
January 21, 2018 21:00 - January 22, 2018 02:00 UTC

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg

Description

During the entire maintenance window the operation of the NCC system is not guaranteed. No customer interaction is required after the patches are applied. A separate reminder will be issued to the relevant NCC customers on January, 15th via E-Mail.
Tollring Updates/MaintenancePlanned Maintenance

Schedule

January 25, 2018 22:00 - January 26, 2018 01:00 CET
January 25, 2018 21:00 - January 26, 2018 00:00 UTC

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg

Description

Maintenance from 21:00 GMT to 00:00 GMT. Access to the NFON recording portal will be available during the mentioned maintenance window. However, call recording services on NFON Munich and Nuremberg will be affected between 22:00 – 23:00 GMT. Call recording may be lost due to updates on call recording services.

History (Last 7 days)

neorecording maintenancePlanned Maintenance

Description

Our recording partner will perform maintenance on the neorecording platform (ASC). Recording will not be impaired. The GUI will be unavailable for appr. 60 minutes.


Components

Third Party Integration / Value Add Services


Locations

Munich, Nuremberg


Schedule

January 20, 2018 22:00 - January 20, 2018 23:59 CET
January 20, 2018 21:00 - January 20, 2018 22:59 UTC



January 20, 2018 22:00 CET
January 20, 2018 21:00 UTC
[Update] Scheduled maintenance is starting.

January 20, 2018 23:59 CET
January 20, 2018 22:59 UTC
[Update] Scheduled maintenance is complete.
Carrier Problem with BT NetherlandsPartial Service Disruption

Incident Status

Partial Service Disruption


Components

PSTN-Termination


Locations

Netherlands




January 19, 2018 14:09 CET
January 19, 2018 13:09 UTC
[Investigating] Some customers in the Netherlands are reporting problems making calls via BT Netherlands. Our prtner is investigating the issue.

January 20, 2018 11:27 CET
January 20, 2018 10:27 UTC
[Resolved] BT restored all connections.

Description

This evening we will perform some updates on our SIP Trunk Plattform. This could have effects on our SIP Trunk customers, call drops are possible.


Components

PSTN-Termination


Locations

Munich, Nuremberg, Austria


Schedule

January 18, 2018 22:00 - January 18, 2018 23:00 CET
January 18, 2018 21:00 - January 18, 2018 22:00 UTC



January 18, 2018 21:43 CET
January 18, 2018 20:43 UTC
[Update] starting updates

January 18, 2018 23:36 CET
January 18, 2018 22:36 UTC
[Update] all updates done.